Cropster Knowledge Base

Cropsterhelpdesk Glossary

Published January 17th, 2025 by Nikolett Takacs

This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All I R ID-tag each record gets an ID tag assigned to uniquely identify. Depending on the module the prefix changes. e.g. PG for green inventory, PR for roasted production lots Roasting

Roasting Intelligence (RI5) Preferences

Published April 28th, 2025 by Nikolett Takacs

Roasting Intelligence (RI5) Preferences By following the steps below you can easily access the Roasting Intelligence (RI5) Preferences: Log in to the Roasting Intelligence (RI5). Navigate to the Gear icon on the bottom of the left side of the screen to open Preferences. 📚 Learn how to use the keyboard shortcuts. The Preferences window consists

San Franciscan with Eurotherm Controller (via USB) - Roasting Intelligence (RI) Setup

Published April 28th, 2025 by Nikolett Takacs

Specifications Requirements USB cable VCP driver (FTDI) Windows 10 Windows 11 MacOS X 10.9 to 10.14 Do not install third-party FTDI drivers on macOS, as it already comes with native support for FTDI devices. Installing additional drivers may cause conflicts and prevent your device from working correctly. Supported measurements Bean temperature Env

Giesen (from February 2018 onwards) - Roasting Intelligence (RI) Setup

Published April 28th, 2025 by Nikolett Takacs

This setup manual only applies to machines manufactured after February 2018. If the manufacturing date of your machine is between June 2014 and January 2018, click here to go to the correct setup manual. Specifications RI is not available on Giesen's built-in Siemens panels. These panels are not powerful enough to support RI's advanced features. I

Using Projects

Published April 28th, 2025 by Nikolett Takacs

Why use Projects? Using Projects is a way to group different lots and samples that share a common characteristic. You can assign custom characteristics to your batches and lots. For instance, if you register multiple lots sourced from Honduras within the same year, you can conveniently organize them under the project name "Honduras." You can later r

Adding a new roast machine

Published April 28th, 2025 by Nikolett Takacs

You need to have the Group Administrator's permission to perform the steps outlined in this article. Adding a new machine By following the steps below you can easily add a new roast machine: Log in to the online platform C-sar. Navigate to the Gear icon on the top right side of the page. Select Machines. You will be directed to the Machines overv

Setting up a double-blind cupping session

Published April 28th, 2025 by Nikolett Takacs

Setting up a double-blind cupping session is available for the following products: Lab Roast: Professional and higher tiers Commerce Phase 1: Outside of Cropster Phase 2: Setting up the session in Cropster The setup of a double-blind cupping session consists of two phases and requires two people - further referred to as Person A and Person B. Pha

Referenzkurve setzen

Published April 28th, 2025 by Nikolett Takacs

Warum soll ich Referenzkurven benutzen? Eine Profil-Referenzkurve ist der Leitfaden während der Röstung und ein wichtiges Werkzeug um die Beständigkeit zu maximieren. Es ist entscheidend eine Referenzkurve für jedes Profil zu setzen, um während dem Rösten zu unterstützen. Anforderung: Profile Bevor du eine Referenzkurve erstellen kannst, musst du ei

Setting a Reference Curve

Published April 28th, 2025 by Nikolett Takacs

Why use a Reference Curve? As you begin, it's important to note the following details: The terms "Reference Roast" and "Reference Curve" refer to the same concept and can be used interchangeably. Before creating a Reference Curve, we recommend creating a Profile for all your Recipes. A Reference Curve is a crucial resource designed to enhance you

Using the new Roast overview page

Published April 28th, 2025 by Nikolett Takacs

What's new? We have taken your feedback into account and implemented substantial enhancements to the Roasts overview page. These improvements are designed to ensure a more efficient experience, allowing you to navigate the interface with greater speed and ease. Our goal is to streamline your workflow, making your interaction with the Roasts overvie

Getting Started with Cropster Roast

Published April 28th, 2025 by Nikolett Takacs

Your roast machine needs to be successfully connected to the Roasting Intelligence before you can start performing the actions outlined in this article. If you need assistance connecting your roast machine, check our Helpdesk or contact our Support Team. We are here for you. Introducing the two main tools Before you start roasting, we recommend y

How to verify the WiFi network frequency

Published April 28th, 2025 by Nikolett Takacs

The BrewBeacon works only with a 2.4 GHz WiFi network frequency. Verifying the WiFi network frequency on your laptop Using macOS By following the steps below you can verify the WiFi network frequency on macOS: Connect to your WiFi network. Navigate to the WiFi icon on the top right bar. Hold down the ⌥ Option key and click on the WiFi icon. A

The BrewBeacon LED States

Published April 28th, 2025 by Nikolett Takacs

For further details on the installation of the BrewBeacon, please find the official Product Manual here. It's important to know whenever a question occurs besides the Helpdesk , our dedicated team is also here to help you. If you require additional assistance in resolving the problem, do not hesitate to reach out for guidance by submitting a ticket

How to install the Phidget driver

Published April 28th, 2025 by Nikolett Takacs

The Phidget driver (or Phidget Control Panel) is required to establish a connection to your roast machine with the help of a Cropster Connector (i.e. Phidget 1048, or Phidget 1046), any other Phidgets devices (e.g. VINT Hub). Phidget driver installation The Phidget driver can be installed directly from the Phidget website. You can also install it

How to isolate a temperature probe

Published April 28th, 2025 by Nikolett Takacs

If you're experiencing erratic temperature fluctuation or interference while using ungrounded probes, there can be a few reasons why. One common reason for erratic readings is that the probe itself may be grounded through contact with the roaster's probe mounting location. The best way to prevent this issue from affecting you is to isolate your prob

J/K/T/E type thermocouples (splicing connection) - Roasting Intelligence (RI) Setup

Published April 28th, 2025 by Nikolett Takacs

Legal Note Please read this installation and configuration guide carefully, as any mishandling could lead to permanent device damage. By connecting a Phidget device or temperature probe to any computer or by installing Cropster’s Roasting Intelligence (RI) software, the user agrees to release Cropster from any liability and assumes any possible risk

How to export my Roasting Intelligence (RI) log files

Published April 28th, 2025 by Nikolett Takacs

What is a log file? The log file serves as a record of recent activities and events in the Roasting Intelligence (RI). It provides valuable information about the computer's operating system, driver versions, and disk space. Providing us with a log file can assist us in gaining a clearer understanding of whether the software is functioning properly o

How to resolve jumbled text issues in Roasting Intelligence (RI)

Published April 28th, 2025 by Nikolett Takacs

The issue The text displayed in Roasting Intelligence (RI) seems jumbled. The solution The issue arises from a corrupted system font file on your computer. You can follow the steps below to resolve the issue depending on your operating system: MacOS Windows MacOS Navigate to Finder and search for the Font Book app. Select All Fonts. Choose File

Using the Roast Traceability Report

Published April 28th, 2025 by Nikolett Takacs

The Roast Traceability Report is only available for Commerce. Why use the Roast Traceability Report? With the Roast Traceability Report, you can: Trace your roasts ( PR ) and any post-roast blends ( PB ) included in your Orders. Meet the necessary legal requirements to demonstrate traceability. Easily initiate a product recall if needed. Navigati

How to switch to ShipStation

Published April 28th, 2025 by Nikolett Takacs

This article is intended for users who have already established a shop integration, such as Shopify, and wish to transition to using ShipStation exclusively. Getting Started ShipStation sync includes a feature that automatically identifies orders that have already been synced, ensuring that they are skipped during the synchronization process to av

Using Cafe Radar

Published April 28th, 2025 by Nikolett Takacs

What is Cafe Radar? Cafe Radar is a customizable dashboard designed to monitor and analyze the quality of production and performance of espresso machines across various locations. It consolidates data from any connected espresso machine into Key Performance Indicators ( KPIs ), providing users with valuable insights into their operations. By followi