Connect your ShipStation account to Cropster

Table of Contents

Overview Instructions Setting up the ShipStation integration Step 1: Locate your API Keys in your ShipStation account Step 2: Connecting ShipStation to Cropster Mapping Products from ShipStation FAQs

The ShipStation integration is available on Cropster Scale and higher packages. Reach out to hello@cropster.com to learn more.

Overview

This article is intended for users new to integrating their ShipStation account with Cropster. If you have previously set up a shop integration (e.g., Shopify) and you would like to use ShipStation in the future, you need to switch to ShipStation.

Instructions

First, we recommend that you have two tabs open:

Your ShipStation account.
The online platform C-sar.

Setting up the ShipStation integration

Step 1: Locate your API Keys in your ShipStation account

⚠️ Important update:

As part of recent updates to their subscription plans, ShipStation now offers API access exclusively to users with "Scale" plans or higher.
To learn more about their subscription options and what features are included, please refer to the pricing page on ShipStation's website. You can find ShipStation's API documentation here.

Log in to your ShipStation account.
Navigate to My Profile > Account.
Select API settings.
Navigate to the API Keys section.

⚠️ Regenerating API Keys will invalidate your previous set of API Keys and cannot be undone.

Step 2: Connecting ShipStation to Cropster

Log in to the online platform C-sar.
Navigate to Gear > Commerce settings > Integrations.
Click +Add Integration and select ShipStation.
Enter the following details:
* Indicates mandatory fields.
- *Custom name: Use this to easily identify which store your products and orders are coming from.
- *Customer type
  - Wholesale
  - Retail
- *Shop URL
- *API key
- *API secret
- *Sync start date: ⚠️ The Sync start date can be set up to 30 days in the past and cannot be changed after the initial synchronization.
Click Create Integration. Once created, the Integration details page lets you review and manage your settings.

Mapping Products from ShipStation

⚠️ Keep in mind:

ShipStation treats every product variant as an individual item.
Every product in ShipStation must have a name to avoid errors in Cropster.
ShipStation limits large data transfers. This runs in the background and may take a few minutes to finish.

Navigate to the Integrations overview page on the online platform C-sar.
Click Synchronize.
Begin typing the *Product name in Cropster into the designated field, or select it from the dropdown menu that appears.
Click Next step.
Next, manually map the ShipStation variants by entering the details below:
- *Unit
- *Grind style
Click Next step.
Click Save and finish. You will be directed to the Products overview page.

FAQs

Why does the Sync start date matter?
The sync date triggers the mapping process. If a product was created earlier, it won't show up for mapping until someone actually orders it.

How can I manually synchronize products that were previously ignored or unlinked?

Log in to the online platform C-sar.
Navigate to Gear > Commerce settings > Integrations.
Click Synchronize.
Select the checkbox to bring back ignored or unlinked products.
Proceed with the product mapping.

If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com.

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