Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Cropster Support
English (US)
US English (US)
DE German
  • Home
  • Roasting Intelligence
  • Troubleshooting
  • General

How to fix the "The program can't start because of API-ms-core-localization-1-2-0.dll is missing"- error

Written by Nikolett Takacs

Updated at January 21st, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Connecting your roast machine
    General information Plug&Play connectors Alternative connection options Sample & Multi-barrel roasters Temperature sensors Drivers
  • Roast
    Getting Started Inventory Management Sample Management Roast Scheduling Roasting Processes Reporting Troubleshooting
  • Roasting Intelligence
    Getting Started Using Roasting Intelligence Roasting Intelligence AI Features Customization and Preferences Troubleshooting
  • Cafe
    Espresso machine connection Getting Started Cafe Operations Cafe Telemetry Cafe Inventory Recipe Management Assets Management Troubleshooting
  • Commerce
    Getting Started Product Management Order Management Inventory Management Reporting Troubleshooting
  • Origin
    Getting Started Operations Reporting
  • Quality Control
    Cupping Physical Analysis
  • Sharing & Exporting Cropster Data
  • Account & Administration
    General Account Management General User Management Troubleshooting
+ More

Table of Contents

Overview The issue The solution

Overview 

This article explains how to troubleshoot and resolve the ‘API-ms-core-localization-1-2-0.dll missing’ error on your system

The issue

When downloading the Roasting Intelligence, the following error message appears: 
This program can't start because ‘Api-ms-win-core-localization-1-2-0.dl' is missing from your computer. 

The solution

This typically occurs after reinstalling Windows or upgrading. 
You need to reinstall the program to fix this problem.
Download and install the Visual C++ Redistributable for Visual Studio 2015 from here.

If the issue remains unresolved, don't hesitate to contact our Customer Support team. 

 

 If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com. 

the program can't start beause of api ms core localization is missing api ms core localization error roasting intelligence windows

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to resolve jumbled text issues in Roasting Intelligence
  • How to allow Roasting Intelligence to find devices on your network (macOS only)
  • Why are all temperature values negative on Roasting Intelligence
  • How to delete the Roasting Intelligence app cache

Contact

USA: +1 916-550-1682

(MON – FRI 8 AM – 5 PM PST)

Contact Us

  • Download Roast Intelligence
  • Create SLIC QR-Code
  • Scan SLIC QR-Code
  • Connect your Roast Machine
  • Sign up for RMM Beta Program
  • About Us
  • Careers
  • Contact
  • Partners
  • Privacy
  • Legal Notice
  • Terms of Service
  • EU Whistleblowing directive
  • Create a Support Ticket
  • Cropster Helpdesk
  • Cropster System Status
  • Product Updates
Expand