How to delete the Roasting Intelligence app cache
Table of Contents
Overview
This article explains how to clear the app cache on your Roasting Intelligence app and improve its performance. Cache issues in Roasting Intelligence can cause various minor glitches, such as items not updating or profiles failing to switch correctly.
Instructions
When a problem occurs unexpectedly, we recommend clearing the Roasting Intelligence cache as an initial troubleshooting step:
-
Navigate to the CropsterRoastingIntelligence folder > default > cache
- Default path - Windows:
C:\Users\[username]\CropsterRoastingIntelligence\default\cache- Default path - macOS:
Users/[username]/CropsterRoastingIntelligence/default/cache- Default path - Linux:
/home/[username]/CropsterRoastingIntelligence/default/cache- Delete the file named cache.json (this is usually the only file in the folder).
- Restart Roasting Intelligence.
- Verify whether the issue has been resolved.
If the issue remains unresolved, don't hesitate to contact our Customer Support team.
When reporting the issue, please include a note confirming that you have already tried clearing the Roasting Intelligence cache.
If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com.