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Commerce

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting started
    Origin & Lab Roast
  • Connecting your roast machine
    General information Plug&Play connectors Alternative connection options Sample & Multi-barrel roasters Temperature sensors Drivers
  • Roasting Intelligence (RI)
    Roasting Intelligence (RI) Setup Customization and Preferences FAQs Roasting Intelligence (RI) App Artificial Intelligence (AI)
  • Using Cropster
    Post-Harvest Processing (Origin) Day to Day Operations Inventory Management Sample Management Roasting Order and Production Management Quality Control Reporting Sharing & Exporting Cropster Data
  • Cafe
    Getting Started Espresso machine connection Operations Cafe Telemetry Cafe Inventory Recipe Management Assets Management Troubleshooting
  • Commerce
    Getting Started Product Management Order Management Inventory Management Reporting Troubleshooting
  • Account & Administration
    General Account Management Roast Account Management Commerce Account Management General User Management Roast User Management
  • Troubleshooting
    General Roasting Intelligence (RI) Roast machine connections
+ More

Getting Started
  • Getting Started with Cropster Commerce
  • Setting up the ShipStation Integration for Commerce
  • Setting up the Shopify integration for Commerce
  • How to switch to ShipStation
  • Setting up the WooCommerce/Beans Integration for Commerce
  • How to use SKUs
  • How to add Grind styles

Product Management
  • Creating Products and Product bundles
  • Mapping Products from Shopify and WooCommerce/Beans
  • How to synchronize previously ignored/unlinked Products
  • How to update the mapping options
  • How to add variants to a Product
  • How to unlink Products
  • How to unlink Product bundles
  • How to bulk edit product variant SKUs in Shopify

Order Management
  • Creating Orders manually
  • Understanding External Order Statuses
  • How to filter Orders
  • How to archive Orders
  • Fulfilling Orders

Inventory Management
  • Creating Stock using Packaging Plans and Execution
  • How to manually blend your coffee
  • Managing Roasted Inventory

Reporting
  • Using the Roast Traceability Report

Troubleshooting
  • Unable to delete a Product bundle variant

Popular Articles

  1. Getting Started with Cropster Roast
  2. How to install WCH Driver (ch341)
  3. Adding a new roast machine
  4. Roasting Intelligence (RI5) Preferences
  5. How to install the Phidget driver
  6. How to verify the WiFi network frequency
  7. How to allow remote control via TeamViewer (macOS only)
  8. How to install your BrewBeacon
  9. Cropster Cafe Onboarding

Contact

USA: +1 916-550-1682

(MON – FRI 8 AM – 5 PM PST)

Contact Us

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  • Scan SLIC QR-Code
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