How to change the email address
This article will explain how to change the email address of the users in your Cropster account.
Table of Contents
Only the Group Administrator has permission to change email addresses.
If you are not a Group Administrator, please contact your admin to follow the steps below.
If a user from your group has left your company or their email address has changed, the best approach is to invite a new user to your group first, then remove the old user with the outdated email address.
Inviting the new user to your group
By following the steps below, you can invite a new user to your group:
- Log into the online platform C-sar.
- Navigate to the
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Gear icon and select Users. -
Click the + Invite user button in the upper right corner.
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Enter the following details:
* indicates mandatory fields- Name*
- Email address*
- Select the permission you would like to assign to the user.
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Click Invite user.
Removing the old user from your group
After you've invited the new user, remove the old user being replaced from your group to complete the update.
By following the steps below, you can remove the old user from your group:
- Log into the online platform C-sar.
- Navigate to theGear icon and select Users.
- Navigate to the Users in your group section.
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Locate the user you wish to remove and click the Remove button.
Did you know?
Deleting a user will not affect the data they have entered.
FAQs
What if my domain name has changed?
If your company's domain name has changed, you will need to update all of your users accordingly.
Please contact our Customer Support Team and we will help you complete this process.
Congratulations! You are now ready to change the email address of the users in your Cropster account.
Your opinion matters. If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com.