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Roasting Intelligence (RI) App

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting started
    Origin & Lab Roast
  • Connecting your roast machine
    General information Plug&Play connectors Alternative connection options Sample & Multi-barrel roasters Temperature sensors Drivers
  • Roasting Intelligence (RI)
    Roasting Intelligence (RI) Setup Customization and Preferences FAQs Roasting Intelligence (RI) App Artificial Intelligence (AI)
  • Using Cropster
    Post-Harvest Processing (Origin) Day to Day Operations Inventory Management Sample Management Roasting Order and Production Management Quality Control Reporting Sharing & Exporting Cropster Data
  • Cafe
    Getting Started Espresso machine connection Operations Cafe Telemetry Cafe Inventory Recipe Management Assets Management Troubleshooting
  • Commerce
    Getting Started Product Management Order Management Inventory Management Reporting Troubleshooting
  • Account & Administration
    General Account Management Roast Account Management Commerce Account Management General User Management Roast User Management
  • Troubleshooting
    General Roasting Intelligence (RI) Roast machine connections
+ More

Roasting Intelligence (RI) App

  • Using Drum Speed Control & Replay Assist
  • Using Airflow Control & Replay Assist
  • Using Gas Control & Replay Assist
  • How to set comments in Roasting Intelligence (RI)
  • How to use the keyboard shortcuts in Roasting Intelligence (RI)
  • How to zoom while using Roasting Intelligence (RI)
  • How to adjust the roast weights
  • How to switch Reference Profiles during roasting
  • Using Smart Customizable Alerts
  • What is the Between Batch Protocol (BBP)
  • Viewing the Between Batch Protocol (BBP) data during roasting in Roasting Intelligence (RI)
  • Viewing the Between Batch Protocol (BBP) data during post-roast analysis
  • Roasting with Cropster's Control & Replay Assist features
  • Customizing Roast labels
  • Printing Roast labels from Roasting Intelligence (RI)

Popular Articles

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  3. Adding a new roast machine
  4. Roasting Intelligence (RI5) Preferences
  5. How to install the Phidget driver
  6. How to verify the WiFi network frequency
  7. How to install your BrewBeacon
  8. How to allow remote control via TeamViewer (macOS only)
  9. Roasting Intelligence (RI5) - Getting Started

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